Unpaid orders, you can cancel by yourself,no need to contact the support team.
Click cancel button in your order history.
Paid orders,please send us email and follow details as below:
Canceling before picking-----No restocking fee, full refund.
Canceling after forwarder’s pick-up------Order cannot be canceled; can be returned after the parcel arrives the destination country ( subject to return policy)
MAIN OFFICE
3D4C060,Podium floor of Jiahe Huaqiang Building, Shennan Middle Road, Huaqiang North Street, Futian District, SHENZHEN,CHINA